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  • Understanding communication barriers
  • Para-verbal communication skills
  • Non-verbal communication skills
  • Speaking like a star
  • Listening skills
  • Asking good questions
  • Appreciative enquiry
  • Mastering the art of conversation

BUSINESS COMMUNICATION SKILLS

It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Communication is also important within the business. Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

Business communications the process of sharing information between employees within and outside a company. Effective business communication is how employees and management interact among each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed and reduce errors. Effective business communication is essential for success and growth of every organization. Unlike everyday communications, business communication is always goal oriented.

We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people. This comprehensive online course will help delegates understand the different methods of communication and how to make the most of them.

Course Content:

  • What is communication?

  • Understanding communication barriers

  • Para-verbal communication skills

  • Non-verbal communication skills

  • Speaking like a star

  • Listening skills

  • Asking good questions

  • Appreciative enquiry

  • Mastering the art of conversation

Who will this package benefit?

Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.

Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.

  • No experience needed
  • All levels
  • Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators
  • Business professionals that require the skills to make successful presentations will also benefit from this self-study package
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  • Section 1 : Business Communication Skills Course 5 Lectures 00:12:17

    • Lecture 1 :
    • Lecture 2 :
    • Part 2
    • Lecture 3 :
    • Part 3
    • Lecture 4 :
    • Part 4
    • Lecture 5 :
    • Part 5
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  • How do i access the course after purchase?

    It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time.
  • Are these video based online self-learning courses?

    Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic.
  • Can i play & pause the course as per my convenience?

    Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on.
  • How do i contact the instructor for any doubts or questions?

    Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want.
  • Do i need a pc to access the course or can i do it on mobile & tablet as well?

    Brilliant question? Isn't it? You can access the courses on any device like PC, Mobile, Tablet & even on a smart tv. For mobile & a tablet you can download the Learnfly android or an iOS app. If mobile app is not available in your country, you can access the course directly by visting our website, its fully mobile friendly.
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    Yes. Once you complete any course on our platform along with provided assessments by the instructor, you will be eligble to get certificate of course completion.
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  • Is there any free trial?

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  • Can i cancel anytime?

    Yes, you can cancel your subscription at any time. Your subscription will auto-renew until you cancel, but why would you want to?
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