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This plan includes
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HD Video Recorded Lectures- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
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What you'll learn?
- Understanding the concept of quality.
- Different perspectives on quality.
- Importance of quality in business and customer satisfaction.
- Introduction to Total Quality Management.
- Core principles and philosophy of TQM.
- Metrics for measuring process and product quality.
- Customer focus and satisfaction.
Course Overview
Embark on an enlightening journey to grasp the fundamental principles of quality management with our dynamic course, "Basic Quality Management Fundamentals." Crafted for professionals spanning diverse industries and career stages, this comprehensive program serves as a gateway to understanding the foundational aspects of quality management.
Throughout this immersive and interactive learning experience, participants will delve deep into the core tenets of quality management, navigating from the foundational essence of quality to the intricacies of mastering Total Quality Management (TQM). They'll uncover the profound impact of quality on driving customer satisfaction and organizational success, laying a robust foundation for attaining sustainable competitive advantage.
Under the expert guidance of industry leaders, learners will uncover the principles of TQM, including customer-centricity, the pursuit of continuous improvement, fostering employee empowerment, and harnessing data-driven decision-making processes. Real-world case studies and practical examples will offer invaluable insights into the effective implementation of quality measures within diverse organizational contexts.
By the culmination of this transformative journey, students will emerge equipped with the requisite knowledge and skills to navigate the intricacies of quality management, fostering a culture of excellence, innovation, and perpetual enhancement within their respective organizations. Join us as we embark on this illuminating odyssey, unlocking the secrets to mastering quality for sustained organizational success.
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Pre-requisites
- No prior knowledge of quality management is required.
- Eagerness to learn and actively participate in discussions.
Target Audience
- Managers and supervisors responsible for quality assurance and improvement.
- Professionals seeking to enhance their knowledge and skills in quality management.
- Individuals interested in pursuing careers in quality management or related fields.
- Entrepreneurs and business owners aiming to implement effective quality management practices.
- Students studying business, engineering, or related disciplines with an interest in quality management.
Curriculum 25 Lectures 01:34:53
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Section 1 : Section 1 the concept of quality
- Lecture 2 :
- 2--Quality is the degree of excellence
- Lecture 3 :
- 3-Quality Is a Conformance to requirements
- Lecture 4 :
- 4-Quality Is a Value of money-
- Lecture 5 :
- 5-Quality Is a Fit for purpose-
- Lecture 6 :
- 6-fitness of use
- Lecture 7 :
- 7-Quality Is a Free from defect
- Lecture 8 :
- 8-Quality Is a Conform to standards-
- Lecture 9 :
- 9-Do It Right the First Time
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Section 2 : section 2 Total quality management
- Lecture 1 :
- 1-Customer-focused
- Lecture 2 :
- 2-Total employee involvement
- Lecture 3 :
- 3-Process-centered
- Lecture 4 :
- 4-Integrated system
- Lecture 5 :
- 5-Strategic and systematic approach
- Lecture 6 :
- 6-Continual improvement
- Lecture 7 :
- 7-Fact-based decision making
- Lecture 8 :
- 8-Communications
- Lecture 9 :
- Total quality management
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Section 3 : section 3 Quality measures
- Lecture 1 :
- 1-Quality measures
- Lecture 2 :
- 2-Process Measures
- Lecture 3 :
- 3-Outcome Measures
- Lecture 4 :
- 4-Structural Measures
- Lecture 5 :
- 5-Balancing Measures
- Lecture 6 :
- 6-Composite Measures
- Lecture 7 :
- 7.Characteristics of a Good Quality Measure
Our learners work at
Frequently Asked Questions
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Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic. -
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