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What you'll learn?
- Understand the Communication Process to Communicate more Effectively
- Causes of Miscommunication
- How to Reduce Barriers to Communication
- The Types of Communication
- How to Improve Verbal Communication to create a Positive Image
- Non-Verbal Communication
- Types of Written Communication
- Written Communication - Fundamental Rules and Etiquette
- How to Improve Your Listening Skills
- Application of Power Words and Phrases to make your Communication Powerful and Result-oriented
Course Overview
If you want to effectively communicate with your co-workers, employees, boss, family and friends, this is the course for you! Communicate Powerfully: How To Communicate To Get Results takes you on a learning journey from the fundamentals to the Power Words and Phrases that make you stand out of the crowd and achieve amazing results through your powerful communication. In this course, you will learn about the communication process in detail, recognise the barriers to communication and how to remove and manage the communication barriers, verbal and non-verbal communication, how using positive words can make people like you and create a better rapport with everyone, the difference between hearing and listening and what you can do to become a better listener, and how to use power words in different situations to ensure your communication yields results.
The lessons in this course are designed to not only provide knowledge but also practical techniques to apply in your day-to-day communication situations like meetings, conversations, appraisal interviews, client meetings, situations of disagreements and group discussions.
This course brings Zubin's 20+ years of experience as an industry professional and learning and communications consultant to support you with the fundamental knowledge and solutions to various communication-related challenges that you may face.
By the end of this course, you will be able to communicate effectively by reducing miscommunication situations, become a good listener, build great relationships by using positive words and phrases, and stand out as a powerful communicator through the usage of power words and phrases.
Pre-requisites
- You should be eager to learn how to communicate more effectively and excited to learn about power words and phrases!
Target Audience
- Anyone who wants to learn how to communicate powerfully and effectively
- Anyone who wants to get better results and faster growth in career through effective communication
Curriculum 46 Lectures 02:07:42
-
Section 1 : Introduction
-
Section 2 : Lesson 1: The Fundamentals of Communication
- Lecture 1 :
- Introduction to Lesson 1
- Lecture 2 :
- The Communication Process
- Lecture 3 :
- Miscommunication and its Causes
- Lecture 4 :
- Assumption
- Lecture 5 :
- Unconscious Biases
- Lecture 6 :
- Noise and Distractions in the Environment
- Lecture 7 :
- Psychological and Emotional Barriers
- Lecture 8 :
- Language as a Barrier
- Lecture 9 :
- Intercultural Barrier
- Lecture 10 :
- Physical Barrier
- Lecture 11 :
- Sender’s Voice and Encoding
- Lecture 12 :
- Receiver’s Hearing and Decoding
- Lecture 13 :
- How to Reduce Barriers to Communication
- Lecture 14 :
- Lesson 1 Summary
-
Section 3 : Lesson 2: Verbal and Non-verbal Communication
- Lecture 1 :
- Introduction to Lesson 2
- Lecture 2 :
- Verbal Communication
- Lecture 3 :
- Language
- Lecture 4 :
- Positive Words and Phrases
- Lecture 5 :
- Subject Knowledge and Related Vocabulary
- Lecture 6 :
- KISS Formula
- Lecture 7 :
- Non-verbal Communication
- Lecture 8 :
- Posture
- Lecture 9 :
- Gestures
- Lecture 10 :
- Facial Expressions
- Lecture 11 :
- Eye Contact
- Lecture 12 :
- Movement
- Lecture 13 :
- Voice Modulation
- Lecture 14 :
- Lesson 2 Summary
-
Section 4 : Lesson 3: Written Communication
- Lecture 1 :
- Introduction to Lesson 3
- Lecture 2 :
- Types of Written Communication
- Lecture 3 :
- Fundamental Rules and Etiquette
- Lecture 4 :
- Email Etiquette
- Lecture 5 :
- Report Writing
- Lecture 6 :
- Chat Etiquette
- Lecture 7 :
- Social Media Posts
- Lecture 8 :
- Lesson 3 Summary
-
Section 5 : Lesson 4: Listening Skill
- Lecture 1 :
- Introduction to Lesson 4
- Lecture 2 :
- Hearing versus Listening
- Lecture 3 :
- How to Improve Your Listening Skill
- Lecture 4 :
- Lesson 4 Summary
-
Section 6 : Lesson 5: Power Words and Phrases
- Lecture 1 :
- Introduction to Lesson 5
- Lecture 2 :
- What are Power Words and Phrases?
- Lecture 3 :
- Application of Power Words and Phrases
- Lecture 4 :
- Lesson 5 Summary
-
Section 7 : Conclusion
- Lecture 1 :
- Congratulations and All the Best!
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Instructor
569 Course Views
1 Courses
Zubin Rashid is an international consultant and trainer who has lived and worked in 5 different countries and has worked with professionals from more than 15 countries worldwide. With almost 20 years of experience in public speaking, intercultural consulting, business management and learning and development, he spends most of his work time supporting people to improve their skills and competencies through his learning sessions, books, articles, videos, and keynote speeches.
Zubin has been in the Training industry for two decades and is a highly experienced trainer, and a leadership and behavioural change management consultant. He has worked with a large number of diverse companies delivering training solutions in various business areas from confidence-building to leadership skills. He is the Founder of Career Skills Coach and The India Stories, a former Executive Committee Member of National HRD Network, Kolkata Chapter, and he is on the board of Sanjog.
Education
Harvard University – Leaders of Learning
Indian Institute of Management, Calcutta – Executive Program on Leadership and Management
The University of California, Berkeley – The Science of Happiness
Symbiosis – Human Resource Management
Companies / Clients served
Cognizant, Hoerbiger, Sandvik, BCG, Mercedes, Tata Power, Tata Chemicals, Alstom, IFGL Refractories, Axis Bank, HDFC Bank, Tech Mahindra, Birla Tyres, Acclaris, India Power, L&T, Mylan, British Telecom, Blue Dart, Rupa and Co, Uninor, 4Life, Balrampur Chini, Max New York, LIRTC, CK Birla Hospitals, Tata AIG, Aditya Birla Group companies, many other companies, Management and Engineering Institutes, CXOs of various companies.
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