This plan includes
- Limited free courses access
- Play & Pause Course Videos
- Video Recorded Lectures
- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
- Lifetime Course Certificate
- Email & Chat Support
What you'll learn?
- Troubleshoot software and hardware issues efficiently.
- Secure devices and networks effectively against cyber threats.
- Manage and configure operating systems proficiently.
- Apply best practices in operational procedures for IT support.
Course Overview
Pre-requisites
- There are no specific requirements or prerequisites for taking the course. Beginners are welcome, and the course is designed to accommodate learners with varying levels of experience in IT.
Target Audience
- Aspiring IT professionals looking to start a career in IT support.
- Current IT professionals seeking to enhance their skills and earn the CompTIA A+ Core2 certification.
- Individuals interested in learning about hardware, software, networking, and security fundamentals in the IT industry.
- Anyone preparing for entry-level IT roles or wanting to switch careers to IT support.
Curriculum 105 Lectures 13:13:19
-
Section 1 : Lesson 1 Configuring Windows
- Lecture 2 :
- 1A-2 Accounts Settings
- Lecture 3 :
- 1A-3 Privacy and Desktop Settings
- Lecture 4 :
- 1A-4 File Explorer Options and Indexing Options
- Lecture 5 :
- 1B-1 System Settings
- Lecture 6 :
- 1B-2 Windows Update, Security and Device Settings
- Lecture 7 :
- 1B-3 Apps, Programs, and Features Settings
- Lecture 8 :
- 1b-4 Network Settings in Windows 10 and 11
- Lecture 9 :
- 1B-5 Administrative Tools in Windows OS
-
Section 2 : Lesson 2 Managing Windows
- Lecture 1 :
- 2 Introduction on Windows Management
- Lecture 2 :
- 2A-1 Dvice Manager in Windows 11
- Lecture 3 :
- 2A-2 Disk management Console in Windows
- Lecture 4 :
- 2A-3 Disk Maintinance Tools
- Lecture 5 :
- 2A-4 Task Scheduler in windows
- Lecture 6 :
- 2A-5 Local Users and Groups Console
- Lecture 7 :
- 2A-6 Certificate Manager and Group Policy editor
- Lecture 8 :
- 2B-1 Even Viewer in Windows OS
- Lecture 9 :
- 2B-2 Task Manager Performance Monitoring
- Lecture 10 :
- 2B-3 Resource Monitor and Performance Monitor
- Lecture 11 :
- 2B-4 System Configuration Utility
- Lecture 12 :
- 2C Use Command-line Tools
-
Section 3 : Lesson 3 Identifying OS Types and Features
- Lecture 1 :
- 3A-1 Windows and MacOS
- Lecture 2 :
- 3A-2 Linux, Chrome and other OSs
- Lecture 3 :
- 3A-3 Different type of Filesystems in OS_s
- Lecture 4 :
- 3A-4 Vendor Life Cycle and Hardware Compatible Issue
- Lecture 5 :
- 3B Compare Windows Editions
-
Section 4 : Lesson 4 Installing and Troubleshooting Operating Systems
- Lecture 1 :
- 4A Perform OS Installations and Upgrades
- Lecture 2 :
- 4B Install and Configure Applications
-
Section 5 : Lesson 5 Managing Windows Networking
- Lecture 1 :
- 5a-1 Windows Network Connection Types
- Lecture 2 :
- 5A-3 Windows Client Configuration
- Lecture 3 :
- 5A-4 Network location and firewall settings
- Lecture 4 :
- 5A-5 VPN and Proxy settings in Windows
- Lecture 5 :
- 5B-1 Troubleshoot Local Network conectivity
- Lecture 6 :
- 5B-2 Torubleshoot Remote Network connectivity
- Lecture 7 :
- 5B-3 Toubleshoot DNS and Network Ports
- Lecture 8 :
- 5C-1 Logical Security Controls
- Lecture 9 :
- 5C-2 User, Groups account and UAC settings
- Lecture 10 :
- 5C-3 MFA and Windows Login Options
- Lecture 11 :
- 5C-4 Windows Domains and Active directory
- Lecture 12 :
- 5C-5 Group Policy and Login Script and MDM
- Lecture 13 :
- 5D-1 Workgroup Setup and Sharing
- Lecture 14 :
- 5D-2 File share Configurations in Network
-
Section 6 : Lesson 6 Managing Linux and macOS
- Lecture 1 :
- 6A-1 Overview of Linux Operating System
- Lecture 2 :
- 6A-2 Shells, Terminals, and Conosles in Linux OS
- Lecture 3 :
- 6A-3 Command Interface in Linux OS
- Lecture 4 :
- 6A-4 Search commands in Linux OS
- Lecture 5 :
- 6A-5 File Management Commads
- Lecture 6 :
- 6A-6 User Account Management
- Lecture 7 :
- 6A-7 File Permissions Commands
- Lecture 8 :
- 6A-8 Package Management Commands
- Lecture 9 :
- 6A-9 Other important commands in Linux
- Lecture 10 :
- 6B-1 macOS Interface Features and System Preferences
- Lecture 11 :
- 6B-2 Security and Userr Management in macOS
- Lecture 12 :
- 6B-3 App Installation and Management in macOS
- Lecture 13 :
- 6B-4 Device and Network Settings in macOS
-
Section 7 : Lesson 7 Configuring SOHO Network Security
- Lecture 1 :
- 7.0 Introduction
- Lecture 2 :
- 7a-1 Information Security and its components
- Lecture 3 :
- 7A-2 Overview of Vulnerabilities
- Lecture 4 :
- 7a-3 Socail Engineering Attacks
- Lecture 5 :
- 7A-4 Phishing and Evil Twins Attacks
- Lecture 6 :
- 7A-5 Differet types of Threats
- Lecture 7 :
- 7A-6 Password Attacks
- Lecture 8 :
- 7A-7 Cross Site Scripting and SQL injection attacks
- Lecture 9 :
- 7A-8 Hashing and Encryption Concepts
- Lecture 10 :
- 7A-9 Digital Signatures and Key Exchange
- Lecture 11 :
- 7B-1 Wi-Fi Protected Access
- Lecture 12 :
- 7B-2 Wi-Fi Authentication methods and EAP
- Lecture 13 :
- 7B-3 Radius, Tacacs and Kerberos
- Lecture 14 :
- 7C-1 Home Router setup
- Lecture 15 :
- 7C-2 Home Router Configuration
- Lecture 16 :
- 7c-3 Other SOHO Router Security
- Lecture 17 :
- 7D Summarize Security Measures
-
Section 8 : Lesson 8 Managing Security Settings
- Lecture 1 :
- 8 Introduction
- Lecture 2 :
- 8A-1 Password Best Practice
- Lecture 3 :
- 8A-2 End User Best Practice
- Lecture 4 :
- 8A-3 User Account Management
- Lecture 5 :
- 8A-4 Account Policy and Execution Control
- Lecture 6 :
- 8A-5 Windows Defender Antivirus and Firewall
- Lecture 7 :
- 8A-6 Windows Encryption for Protecting data in the Rest
- Lecture 8 :
- 8B-1 Configure Browser Security
- Lecture 9 :
- 8C-1 Overview of Malware Vectors and Payloads
- Lecture 10 :
- 8C-2 Troubleshoot and Best Practice for Malware Removal
-
Section 9 : Lesson 9 Supporting Mobile Software
- Lecture 1 :
- 9 Introduction
- Lecture 2 :
- 9A-1 Screen lock and Mobile security software
- Lecture 3 :
- 9A-2 Enterprise Mobility Management
- Lecture 4 :
- 9A-3 Mobile Data and IOT security
- Lecture 5 :
- 9B Troubleshoot Mobile OS and APP Software
- Lecture 6 :
- 9C Mobile OS and app Security
-
Section 10 : Lesson 10 Using Support and Scripting Tools
- Lecture 1 :
- 10 introduction
- Lecture 2 :
- 10A-1 Different type of Remote Desktop Tools
- Lecture 3 :
- 10A-2 SSH and other remote Access Tools
- Lecture 4 :
- 10B-1 Backup Methods and Operations
- Lecture 5 :
- 10B-2 Backup Media Requirements
- Lecture 6 :
- 10B-3 Backup Testing and REcovery Best Practices
- Lecture 7 :
- 10C-1 Data Regulations and Licensing
- Lecture 8 :
- 10C-2 Data intergrity and Preservation
- Lecture 9 :
- 10C-3 Data Distruction, disposal and Recycling
- Lecture 10 :
- 10D Introduction of Scripting
-
Section 11 : Lesson 11 Implementing Operational Procedures
- Lecture 1 :
- 11 Introduction
- Lecture 2 :
- 11A-1 Ticketing System and Management
- Lecture 3 :
- 11A-2 Asset Indentification and Management
- Lecture 4 :
- 11A-3 Change management concept and System
- Lecture 5 :
- 11B Use Proper Communication Techniques
- Lecture 6 :
- 11C Use Common Safety and Environmental Procedures
- Lecture 7 :
- 11C-1 Electricity and Environmental Safety
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Frequently Asked Questions
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