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This plan includes
- Limited free courses access
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- Video Recorded Lectures
- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
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- Email & Chat Support
This plan includes
- Access to 11,000+ Courses
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HD Video Recorded Lectures- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
- Lifetime Course Certificate
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- Email & Chat Support
- Cancel Anytime
What you'll learn?
- Customer Master Data Management Basics
- Customer Data Model
- Match and Merge Rules
- Web User Interface
- Import Capabilities and Error Views
- Hierarchies
- Versioning and Auditing
- Manual Merge and Unmerge capabilities for Data Stewards
Course Overview
Customer master data management is a solution used to manage and create master data records by avoiding duplications. By analysing customer data in a single platform, this type of data management product delivers a single customer view linking heterogeneous data sources together, addressing data quality issues and synchronising customer information.
Customer MDM can help you to:
Track history of customer interactions
Avoid duplication in data processing
Lower marketing costs
Increase sales
Gain customer insights while delivering more value
Connect with your customers and build meaningful relationships
We will achieve the below in this course:
Introduction to Customer Master Data Management
Customer Data Model
Match and Merge Rules
Import capabilities
Error views
Hierarchies
Versioning and Auditing
Manual merge and unmerge capabilities
Reporting on customer data
Search capabilities
If you want to learn key concepts and capabilities of customer master data management solution, this is the course for you. We will build a complete CMDM solution with Semarchy . The principals used to build our semarchy CMDM solution can be used with other MDM products as well if they offer standard OOTB functionalities like setting up screens, match and merge capabilities etc.
We will use free 7 day trial from Semarchy xDM to build our CMDM solution. Please note this course focuses on building CMDM key capabilities which can be implemented in any standard MDM solution and not on teaching Semarchy basics, have got another course 'Introducing Semarchy xDM (MDM) for Beginners' for that.
Pre-requisites
- Basic understanding of any MDM product for implementing Customer Master Data Management (CMDM) solution taught in this course
Target Audience
- Anyone who wants to understand and learn customer master data management basics and implementation
Curriculum 26 Lectures 02:30:01
-
Section 1 : Introduction
- Lecture 2 :
- Course Resources
-
Section 2 : Data Model
- Lecture 1 :
- Introduction to Data Model
- Lecture 2 :
- Source Data Files
- Lecture 3 :
- Data Model Pre-reqs
- Lecture 4 :
- Building Entities
- Lecture 5 :
- Establishing relationships and Creating Diagram
- Lecture 6 :
- Setting up Enrichers and Validations
-
Section 3 : Match and Merge Rules
- Lecture 1 :
- Defining Match Rules
- Lecture 2 :
- Survivorship Rules
-
Section 4 : Application Components and Deployment
- Lecture 1 :
- Creating Application Components
- Lecture 2 :
- Deploying our data model
-
Section 5 : Configuring Web User Interface
- Lecture 1 :
- Creating Error Views
- Lecture 2 :
- Creating Import Capabilities
- Lecture 3 :
- Updating Action Set and Stepper
- Lecture 4 :
- Disabling Email Validation and Importing Data
- Lecture 5 :
- Fixing Errors
- Lecture 6 :
- Enhancing Web UI screen
-
Section 6 : Hierarchies and versioning
- Lecture 1 :
- Setting up Customer Hierarchy
- Lecture 2 :
- Versioning and Auditing
-
Section 7 : Manually Merge and Unmerge from Web UI
- Lecture 1 :
- Confirm Duplicates
- Lecture 2 :
- Review Suggestions
- Lecture 3 :
- Merge Operation
- Lecture 4 :
- Unmerge
-
Section 8 : Configuring Search
- Lecture 1 :
- Global Search
-
Section 9 : Dashboard
- Lecture 1 :
- Setting up Customer Dashboard
Our learners work at
Frequently Asked Questions
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How do i access the course after purchase?
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Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic. -
Can i play & pause the course as per my convenience?
Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on. -
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