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This plan includes
- Limited free courses access
- Play & Pause Course Videos
- Video Recorded Lectures
- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
- Lifetime Course Certificate
- Email & Chat Support
This plan includes
- Access to 11,000+ Courses
- Ads free experience Courses
- Play & Pause Course Videos
HD Video Recorded Lectures- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
- Lifetime Course Certificate
- Instructor Direct Support
- Email & Chat Support
- Cancel Anytime
What you'll learn?
- STOP Losing Money Due to Poor or Average Customer Service! $$$
- Make MORE Money from Each Customer! $$$
- SAVE a Fortune in Advertising Dollars! $$$
- Get MORE Referrals! $$$
- Solve Problems FAST!
- Retain Existing Customers!
- Learn How to Create an Outstanding Customer Service Experience
- Learn the 5 Tenets of TQM
- Avoid the 10 Deadly Sins of Customer Service!
- How to Handle Difficult Customers like a PRO!
Course Overview
Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service ... And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% became a customer of a company because of their reputation for GREAT customer service”
“40% began purchasing from a competitor because of their reputation for GREAT customer service”
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
... and MUCH More!!!
Here’s What Our Students Are Saying:
I Am Absolutely Loving This Couse! It Is A Great A Match For Me As I Am Always Looking To Improve Myself. A Lot Of The Information Is Blowing My Mind! How They Explain It Makes It Easy To Understand! - Danielle Subanny
“Prof. Paul Never Disappoints! I Own All Of His Courses & This One Is Amazing Too. You’ll Be Shocked How Fast The Course Goes By & Wishing It Was Longer Because It’s Packed With So Much Life-Changing Information. I Believe It Gives You A Huge Advantage In Life. Thanks Again For This Amazing Course Prof. Paul” – Chris Ghring – CEO
Sign up Now!
Pre-requisites
- Internet Connection
Target Audience
- Sales People
- Clerks
- Managers
- Business Owners
- Anybody who Interacts with the Public in a Business
Curriculum 15 Lectures 02:28:02
-
Section 1 : Introduction
- Lecture 2 :
- Good Isn't Good Enough!
- Lecture 3 :
- We Are ALL in the "Helping Field"
- Lecture 4 :
- Providing "Concierge" Level Of Service
- Lecture 5 :
- The 5 Tenets Of TQM
- Lecture 6 :
- How To Boost Customer Satisfaction
- Lecture 7 :
- How To Avoid The 10 Deadly Sins Of Customer Service!
- Lecture 8 :
- More Money $$$ - Through Customer Retention
- Lecture 9 :
- How Much Is A Customer Worth? $$$
- Lecture 10 :
- Do You Understand Your Customer?
- Lecture 11 :
- Dealing With Difficult Customers
- Lecture 12 :
- "LEAP" Into Customer Service!
- Lecture 13 :
- Exceptional Phone Service
- Lecture 14 :
- WHY Customers Buy From YOU! $$$
- Lecture 15 :
- BONUS LECTURE!!! FINAL TIPS!!!
Our learners work at
Frequently Asked Questions
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How do i access the course after purchase?
It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time. -
Are these video based online self-learning courses?
Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic. -
Can i play & pause the course as per my convenience?
Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on. -
How do i contact the instructor for any doubts or questions?
Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want. -
Do i need a pc to access the course or can i do it on mobile & tablet as well?
Brilliant question? Isn't it? You can access the courses on any device like PC, Mobile, Tablet & even on a smart tv. For mobile & a tablet you can download the Learnfly android or an iOS app. If mobile app is not available in your country, you can access the course directly by visting our website, its fully mobile friendly. -
Do i get any certificate for the courses?
Yes. Once you complete any course on our platform along with provided assessments by the instructor, you will be eligble to get certificate of course completion.
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For how long can i access my course on the platform?
You require an active subscription to access courses on our platform. If your subscription is active, you can access any course on our platform with no restrictions. -
Is there any free trial?
Currently, we do not offer any free trial. -
Can i cancel anytime?
Yes, you can cancel your subscription at any time. Your subscription will auto-renew until you cancel, but why would you want to?
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