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What you'll learn?
- Understand the operations of Quality Management System (QMS) based on ISO 9001
- Acknowledge the correlation between ISO 9001 other standards and regulatory frameworks
- Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO 9001 in the context of an QMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
Course Overview
Ciel Consulting is an Authorised Training Partner of Exemplar Global. ISO 9001 certified professionals are considered as strong assets to any organization. Meeting the future needs and expectations is a big challenge for organizations that operate in any industry, especially in today’s increasingly dynamic environment. Thus, in order to accomplish organizational objectives, it is important to understand the necessity of hiring experts on Quality Management Systems.
By implementing ISO 9001, the certified professionals will help organizations to adopt continuous improvement practices and provide them with the essential techniques to ameliorate their working processes. As a result of increased efficiency, all the processes within the organization will be accordingly aligned and understood.
LEARNING OBJECTIVES
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Understand the operations of Quality Management System (QMS) based on ISO 9001
-
Acknowledge the correlation between ISO 9001 other standards and regulatory frameworks
-
Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
-
Learn how to lead an audit and audit team
-
Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
-
Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
Pre-requisites
- A fundamental understanding of ISO 9001
Target Audience
- Auditors seeking to perform and lead Quality Management System (QMS) certification audits
- Managers or consultants seeking to master Quality Management System audit process
- Individuals responsible for maintaining conformance with QMS requirements
- Technical experts seeking to prepare for a Quality Management System audit
- Expert advisors in Quality Management System
Curriculum 19 Lectures 09:52:47
Section 1 : Lesson 1. Quality Concepts and process approach, ISO 9001 Clauses overview.
- Lecture 2 :
- Part 2. ISO High Level Structure.
- Lecture 3 :
- Part 3. Quality Management Principles.
Section 2 : Lesson 2. Ascendance of the ISO 9001 series of standards
- Lecture 1 :
- Part 1. Origin of ISO 9001 Standards
Section 3 : Lesson 3. Requirements of ISO 9001 2015. Clauses 1 to 7.
- Lecture 1 :
- Part 1. Scope, Normative reference and Context of the organisation
- Lecture 2 :
- Part 2. Leadership
- Lecture 3 :
- Part 3. planning
- Lecture 4 :
- Part 4. Support
Section 4 : Lesson 4. Requirements of ISO 9001 2015. Clauses 8 to 10.
- Lecture 1 :
- Part 1. Operations
- Lecture 2 :
- Part 2. Performance Evaluation
- Lecture 3 :
- Part 3. Improvement
Section 5 : Lesson 5. ISO 19011-2018. Guidelines for conducting Audit.
- Lecture 1 :
- Part 1. Introduction to Audit, Auditor and Auditing.
- Lecture 2 :
- Part 2. Audit Categories and Principles.
- Lecture 3 :
- Part 3. Annex A. Additional Guidelines.
Section 6 : Lesson 6. ISO 19011-2018. Guidelines for conducting Audit continued.
- Lecture 1 :
- Part 1. Conducting Audit
- Lecture 2 :
- Part 2. Conducting the Audit activities
- Lecture 3 :
- Part 3. Audit findings
Section 7 : Lesson 7. Audit reporting and Follow Up.
- Lecture 1 :
- Part 1. Audit Reporting and Follow up
Section 8 : Case Study
- Lecture 1 :
- How to get certified.
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