Left Blocks Image | Learnfly Right Blocks Image | Learnfly
All in One Offer! | Access Unlimited Courses in any category starting at just $29. Offer Ends in:

Learnfly | Menu Trigger Icons Browse Library

  • Business Solutions
  • Become an Instructor
  • 0
    Shopping Cart
    Learnfly | Empty Cart Icons

    Your Cart is empty. Keep shopping to find a course!

    Browse Courses
Free
6 days left at this price!

This plan includes

  • Limitedfree coursesaccess
  • Play & PauseCourse Videos
  • VideoRecorded Lectures
  • Learn onMobile/PC/Tablet
  • Quizzes andReal Projects
  • Lifetime CourseCertificate
  • Email & ChatSupport
Get Unlimited Learning Access
$29
6 days left at this price!
30-Day Money-Back Guarantee

This plan includes

  • Access to11,000+Courses
  • Adsfree experienceCourses
  • Play & PauseCourse Videos
  • Learnfly HD IconsHD VideoRecorded Lectures
  • Learn onMobile/PC/Tablet
  • Quizzes andReal Projects
  • Lifetime CourseCertificate
  • InstructorDirect Support
  • Email & ChatSupport
  • Cancel Anytime
$29
$29
$29
  • Why we measure performance
  • What makes a good measure?
  • Presenting performance data
  • Customer focussed KPIs for SMEs
  • Employee KPIs for SMEs
  • Operational KPIs for SMEs
  • Financial KPIs for SMEs
  • Ten KPIs to get Started
  • Managing and Monitoring Performance

This course is aimed at managers, accountants and finance staff working in small and medium sized businesses.

There are many possible performance measures available to business managers – literally hundreds – and it can be difficult to select ones that are going to work for the business.

This course is designed to help. In it I present performance measures that work for small and medium sized businesses. The emphasis is on KPIs that are easy to measure, easy to understand and which provide valuable information about the performance of the business.

There are 27 KPIs presented in this course split into four areas of the business:

  • Customer focussed KPIs
  • Employee focussed KPIs
  • KPIs of operational performance
  • KPIs of financial performance

As a manager of a small or medium-sized business, this course will help you to:


1.  Understand which KPIs work best, and are simplest to implement, in a small or medium-sized business

2.  Build a simple framework of KPIs that will present information on the performance of the most important aspects of the business

3.  Establish a straightforward method of monitoring and reporting data that focuses attention on improvement

4.  Interpret the results of the measures, and take action accordingly, while identifying and filtering out false alarms

5.  Develop confidence in performance analysis and use it effectively in the management and improvement of the business

 

There are examples, and exercises, throughout the course to aid your learning

Thank you for your interest in this course. I hope you enjoy it

  • There are no pre-course requirements
  • Managers in small and medium-sized enterprises
  • Accountants and finance staff
  • Business owners
  • Accountancy students
View More...
  • Section 1 : KPIs for SMEs 17 Lectures 01:31:36

    • Lecture 1 :
    • Lecture 2 :
    • Concepts in Performance Measurement
    • Lecture 3 :
    • Presenting Performance Data
    • Lecture 4 :
    • Introduction to Customer KPIs
    • Lecture 5 :
    • Customer KPIs Part 1
    • Lecture 6 :
    • Customer KPIs Part 2
    • Lecture 7 :
    • Part 1 Exercise
    • Lecture 8 :
    • Employee KPIs
    • Lecture 9 :
    • Part 2 Exercise
    • Lecture 10 :
    • Operational KPIs
    • Lecture 11 :
    • Part 3 Exercise
    • Lecture 12 :
    • Financial KPIs
    • Lecture 13 :
    • Part 4 Exercise
    • Lecture 14 :
    • Monitoring and Managing Performance
    • Lecture 15 :
    • Course Exercise
    • Lecture 16 :
    • Course Exercise Suggested Answer
    • Lecture 17 :
    • Test your Understanding
  • Learnfly Google Logo
  • Learnfly Facebook Logo
  • Learnfly Apple Logo
  • Learnfly EA Logo
  • Learnfly Amazon Logo
  • Learnfly IBM Logo
  • Learnfly Microsoft Logo
  • Learnfly Reddit Logo
  • Learnfly Spotify Logo
  • Learnfly Uber Logo
  • Learnfly Youtube Logo
  • Learnfly Instagram Logo
  • How do i access the course after purchase?

    It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time.
  • Are these video based online self-learning courses?

    Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic.
  • Can i play & pause the course as per my convenience?

    Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on.
  • How do i contact the instructor for any doubts or questions?

    Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want.
  • Do i need a pc to access the course or can i do it on mobile & tablet as well?

    Brilliant question? Isn't it? You can access the courses on any device like PC, Mobile, Tablet & even on a smart tv. For mobile & a tablet you can download the Learnfly android or an iOS app. If mobile app is not available in your country, you can access the course directly by visting our website, its fully mobile friendly.
  • Do i get any certificate for the courses?

    Yes. Once you complete any course on our platform along with provided assessments by the instructor, you will be eligble to get certificate of course completion.
    Learnfly LMS Sample
  • For how long can i access my course on the platform?

    You require an active subscription to access courses on our platform. If your subscription is active, you can access any course on our platform with no restrictions.
  • Is there any free trial?

    Currently, we do not offer any free trial.
  • Can i cancel anytime?

    Yes, you can cancel your subscription at any time. Your subscription will auto-renew until you cancel, but why would you want to?
User Images | Learnfly

121957 Course Views

4 Courses

I am a Fellow of the Chartered Institute of Management Accountants in the UK and have 30 years experience as a process improvement consultant specialising in finance processes. I am a professional author of online training courses for accountants. I live in Scotland with his wife, daughter and Cocker Spaniel
View More...
  • Unmatched Variety and Value!
    Learnfly's monthly subscription offers unlimited access to a vast range of courses. Affordable pricing, compared to competitors, makes it the ultimate choice for continuous learning.
    Jessica M.

    4.7

    JM
  • Top-Notch Quality, Affordable Rates!
    High-quality courses with certified instructors make Learnfly stand out. The affordable pricing is a game-changer for those seeking premium education.
    Alex P.

    4.5

    AP
  • Certified Excellence Every Time!
    Learnfly's courses, taught by certified instructors, ensure top-notch learning experiences. The course completion certificates add significant value to one's skill set.
    Sarah R.

    4.3

    SR
  • Round-the-Clock Support!
    Learnfly goes the extra mile with 24/7 course support. Their dedication to helping students succeed is commendable.
    Ryan K.

    4.1

    RK
  • Learn Anywhere, Anytime!
    Whether on mobile, PC, or tablet, Learnfly's platform offers flexibility. Learning on the go has never been easier.
    Emily S.

    4.7

    ES
  • Job-Ready Skills!
    Learnfly's job-oriented courses equip learners with practical skills for the workplace. An investment in career growth!
    Jake M.

    4.2

    JM
  • Budget-Friendly Brilliance!
    Learnfly's pricing is a steal for the quality and variety of courses offered. Quality education without breaking the bank.
    Olivia T.

    4.5

    OT
  • Instructor Excellence Unleashed!
    Learn from the best with Learnfly's certified instructors. The platform ensures that knowledge is imparted by industry experts.
    Daniel L.

    4.0

    DL
  • Achievement Unlocked!
    Learnfly not only offers courses but also recognizes your efforts with course completion certificates. A sense of accomplishment with every course finished.
    Maya H.

    4.6

    MH
  • Learning Revolution!
    Learnfly's platform is a revolution in education. Access to unlimited courses at affordable rates is a game-changer.
    Ethan W.

    4.7

    EW
  • a-tableau-prep-masterclass-with-real-world-business-problems

    a Tableau Prep Masterclass- With re...

    By : Siddharth Pawar

    Lectures 21 Beginner 1:57:42
  • data-visualization-with-tableau-10-5

    Data visualization with Tableau 10....

    By : Siddharth Pawar

    Lectures 29 Beginner 3:39:45
  • tableau-server-2018-administration

    Tableau Server 2018 Administration

    By : Siddharth Pawar

    Lectures 26 Beginner 3:9:59
  • statistical-modeling-for-data-science

    Statistical Modeling for Data scien...

    By : Gulab Chand Tejwani

    Lectures 13 Intermedite 1:4:34
  • qliksense-data-visualization-and-analytics-a-z

    QlikSense Data Visualization and An...

    By : Lorenz De Smedt

    Lectures 20 Beginner 1:57:34
  • tableau-fundamental-2020

    Tableau Fundamental 2020

    By : Sivin Duong

    Lectures 12 Beginner 1:54:46

Students learning on Learnfly works with Fortune 500 companies around the globe.

  • Learnfly | a-l-1a Icons
  • Learnfly | a-l-2a Icons
  • Learnfly | a-l-3a Icons
  • Learnfly | a-l-4a Icons
  • Learnfly | a-l-6a Icons
  • Learnfly | a-l-7a Icons
Sign Up & Start Learning
Learnfly | Sign Up Icons
Learnfly | Sign Up Icons
Learnfly | Sign Up Icons
By signing up, you agree to our Terms of Use and Privacy Policy
Reset Password
Enter your email address and we'll send you a link to reset your password.
Learnfly | Sign Up Icons