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What you'll learn?

  • Identify the principles behind what really motivates and influences people through the four Social Interaction Styles
  • Recognise how to interact with each Social Interaction Style to build effective relationships
  • Determine ways to work more effectively with each Social Interaction Style
  • Recognise the behavioural responses associated with each Social Interaction Style in stressful situations

Course Overview

 From time to time, everyone finds themselves in awkward situations and having to deal with difficult people. 

What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style? 

This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence and change your life.

The four social interaction styles are driver, expressive, amiable and analytical.  Each style approaches social interactions differently with advantages and with limitations.  Each social interaction style responds differently to pressure and each social interaction style has a different stress response.

By completing this course, you will be able to:

  • identify the four different social interaction styles and understand how all four styles operate

  • recognise the social interaction styles of others to understand how to get on with different styles more effectively

  • determine where, when and why conflict and problems may arise

  • assess strategies for typical situations that require you to influence and communicate with all the social interaction styles

  • examine ways to increase your power and control and develop your resilience

Everybody has their own social interaction style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.   

Being able to identify the social interaction style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence.  Ways to work with each social interaction style will be explored along with techniques to enhance and improve your interactions leading to better communication.   

Provided within the course is a questionnaire to determine your social interaction style. Completing this practical activity will enable you to understand your own social interaction style in more detail. 

The course contains loads of material and tools for you to download and use a with your social interactions to help with your learning.

This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.  This course will help you to get on with anyone.

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Pre-requisites

  • You will be keen to learn techniques to understand others and how they operate.
  • You will be interested in learning how to communicate well with others and build successful relationships.
  • You will be keen to learn ways that will enable you to understand how to influence and have impact.

Target Audience

  • Anyone who is interested in understanding behaviour to deal with any social interaction.
  • Anyone who would like to gain the knowledge and skills to improve your interactions, build your confidence and change your life.
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Curriculum 36 Lectures 01:11:28

  • Section 1 : Introduction to the Course "How to Get On With Anyone" 2 Lectures 00:02:24

    • Lecture 1 :
    • Introduction to the Course "How To Get On With Anyone" Preview
      This video introduces the course "How To get On With Anyone".
    • Lecture 2 :
    • Practical Activity: Reflecting on this Personality Course
      Before we start the course, here is a practical activity that encourages you to think about why you are taking the course and what you want to get from it.

  • Section 2 : The Importance of Communication 8 Lectures 00:16:21

    • Lecture 1 :
    • Communication and Communication Breakdown
      This lesson looks at how we communication and how breakdowns in communication can occur.
    • Lecture 2 :
    • Body Language and Non-Verbal Communication
      When communicating, a lot of information is transmitted non-verbally. This lesson covers the non-verbal communication within body language.
    • Lecture 3 :
    • Incongruence - The Mismatch Between Words and Body Language
      Incongruence is when the words used don't match the body language.
    • Lecture 4 :
    • Metaphors And Association In The Way That We Communicate
      Metaphors and associations come from our experience and we apply them to the life that we know. This lesson explores metaphors and associations in communication.
    • Lecture 5 :
    • Why is Rapport so Important?
      This lesson looks at what rapport is and why it is important.
    • Lecture 6 :
    • The Key Component of Communication - Listening
      Listening is a key component of good communication. This lesson covers effective listening and poor listening skills.
    • Lecture 7 :
    • Communication Can Cause Conflict
      Conflict is inevitable in your interactions with other people. How you manage conflict is key to developing good interpersonal relationships.
    • Lecture 8 :
    • The Role of Empathy in Conflict
      The most important emotional and social competence in managing conflict is empathy. This lesson looks at ways that you can use empathy effectively.

  • Section 3 : Behavioural and the Social Interaction Styles 8 Lectures 00:20:44

    • Lecture 1 :
    • The Four Social Interaction Styles
      Social interaction styles consider your preferred pattern of behaviour for a large number of situations. This section looks at the four styles based on assertiveness and emotional control.
    • Lecture 2 :
    • Assessing your Social Interaction Style
      Before you continue any further with this course, please complete this short pencil and paper questionnaire. It is designed to give you some insights around your preferred Social Interaction Style. Full instructions and scoring details are given within the booklet.
    • Lecture 3 :
    • The Driver Social Interaction Style
    • Lecture 4 :
    • The Expressive Social Interaction Style
      People with the Expressive Social Interaction Style are enthusiastic and good motivators and are highly creative. People like this desire acceptance and social esteem. They enjoy being recognised for their creativeness, ability to motivate and influence, and especially for their sense of humour when possible. They want to be around others and desire for environments to be positive and even fun, both at work and socially.
    • Lecture 5 :
    • The Amiable Social Interaction Style
      People with the Amiable Social Interaction Style show patience, calmness and gentle openness. They are generally amiable and warm-hearted, being sympathetic to others' points of view, and valuing positive interaction with others.
    • Lecture 6 :
    • The Analytical Social Interaction Style
      People with the Analytical Social Interaction Style often appear reticent and aloof, as they are reluctant to reveal information about themselves or their ideas unless absolutely necessary. They will tend to use existing structures and rules to accomplish their aims and adhere to rules, authority and logical argument to influence the actions of others.
    • Lecture 7 :
    • How and Why Tension Between the Styles Occurs
      Each style has a unique set of priorities and preferences regarding relationships and tasks, and each prefers to work at its own pace. These can lead to tension.
    • Lecture 8 :
    • Quiz: Test Your Knowledge Of The Social Interaction Styles
      Test Your Knowledge Of The Social Interaction Styles

  • Section 4 : Reactions to Pressure 7 Lectures 00:13:26

    • Lecture 1 :
    • The Reactions to Pressure of the Social Interaction Styles
      Each Social Interaction Style reacts to increasing pressure in its own way around using their assertiveness and working with their emotions.
    • Lecture 2 :
    • The Conflict Response of the Driver Social Interaction Style
      In conflict, the Driver Style will become autocratic. This lesson looks at why and how to work with this style in conflict.
    • Lecture 3 :
    • The Conflict Response of the Expressive Social Interaction Style
      In conflict, the Expressive Style will attack. This lesson looks at why and how to work with this style in conflict.
    • Lecture 4 :
    • The Conflict Response of the Amiable Social Interaction Style
      In conflict, the Amiable Style will acquiesce. This lesson looks at why and how to work with this style in conflict.
    • Lecture 5 :
    • The Conflict Response of the Analytical Social Interaction Style
      In conflict, the Analytical Style will avoid. This lesson looks at why and how to work with this style in conflict.
    • Lecture 6 :
    • What Happens with Increasing Pressure
      This lesson covers what happens with the Social Interaction Styles if the pressure continues to increase.
    • Lecture 7 :
    • Quiz: Test your Knowledge of the Social Interaction Styles Conflict Responses
      A quiz to test your knowledge of how the social interaction styles respond to conflict.

  • Section 5 : The Stress Responses of the Social Interaction Styles 6 Lectures 00:11:10

    • Lecture 1 :
    • The Stress Responses of the Social Interaction Styles
      When the sources of stress don't go away, each style moves in a predictable pattern expressing their assertiveness and emotions in unfamiliar ways. This lessons looks at the behaviours of each style under stress.
    • Lecture 2 :
    • The Stress Response of the Driver Social Interaction Style
      The stress response of the Driver Style is autocratic - avoid - attack - acquiesce. This lesson looks at how and why these behaviours play out with this style under stress.
    • Lecture 3 :
    • The Stress Response of the Expressive Social Interaction Style
      The stress response of the Expressive Style is attack - acquiesce - autocratic - avoid. This lesson looks at how and why these behaviours play out with this style under stress.
    • Lecture 4 :
    • The Stress Response of the Amiable Social Interaction Style
      The stress response of the Amiable Style is acquiesce - attack - avoid - autocratic. This lesson looks at how and why these behaviours play out with this style under stress.
    • Lecture 5 :
    • The Stress Response of the Analytical Social Interaction Style
      The stress response of the Analytical Style is avoid - autocratic - acquiesce - attack. This lesson looks at how and why these behaviours play out with this style under stress.
    • Lecture 6 :
    • Quiz: Test your Knowledge of the Social Interaction Styles Stress Responses
      A quiz to test your knowledge of how the social interaction styles respond to stress.

  • Section 6 : How To Get Along With Anyone: Hints, Tips and Strategies 5 Lectures 00:07:23

    • Lecture 1 :
    • Assessing the Social Interaction Styles
      This lesson contains a downloadable crib-sheet. You can print as many copies as you like. You are not going to be able to get people that you interact with to complete a questionnaire to determine their Social Interaction Style! This short assessment gives you a way to determine a person's Social Interaction Style by observing various aspects of their body language and the way they talk. Using this will help you to become more familiar with the Social Interaction Styles in the real world and will give you a strong indicator of this person’s leading Social Interaction Style.
    • Lecture 2 :
    • The Ideal Behaviours for Ideal Interactions with Each Social Interaction Style
      This lesson contains a set of hints and tips that are useful behaviours for any interaction that are irrespective of your Social Interaction Style.
    • Lecture 3 :
    • Developing your Emotional and Social Skills
      This lesson covers ways to become more emotionally and socially intelligent in your interactions with other people. It takes a lot of hard work and effort!
    • Lecture 4 :
    • Conclusion: How the Social Interaction Styles use their Emotional Intelligence
      A few final words to conclude the course. In this lesson, we look at how each Social Interaction Style works with their emotional intelligence.
    • Lecture 5 :
    • Practical Activity: Social Interaction Styles - Taking Action
      This is a practical activity to conclude this personality course. It requires you to consider your goals and objectives for taking the course that you set for yourself at the beginning of the course.

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Instructor

Robin Hills,

105980 Course Views

2 Courses

Hi. I'm Robin Hills and it is my intention to provide you with the best on-line courses on emotional intelligence in business. I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals.
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