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What you'll learn?
- Focus attention on a speaker
- Listen with great attention
- Understand spoken information delivered in the workplace
- Retain information delivered from clients, colleagues, customers and bosses
- Create better connections with everyone in the workplace
- Improve all work relationships
- Become a better communicator
- How to have inclusive conversations at work
Course Overview
Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren't sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.
"Listening skills are the bedrock of all communication and are the basis of all success in the workplace. I have devoted the last 30 years of my life traveling the globe to teach strong listening and communication skills to people of every continent. Now, I am happy to be teaching and coaching you." TJ Walker
Please note: this is a listening skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Please enroll now.
Pre-requisites
- A willingness to listen to others
- A desire to learn from colleagues, customers, clients and bosses
- A yearning for advancement
- A desire to be an empathetic listener with colleagues, employees, customers and clients
Target Audience
- Junior executives
- Account representatives
- Line workers
- Managers
- People who aren't good listeners
- Middle and senior executives
- Purpose driven leaders
Curriculum 23 Lectures
-
Section 1 : Creating The Best Possible Listening Environment
- Lecture 2 :
- Stacking the Listening Environment in Your Favor
- Lecture 3 :
- The Telephone Listening Trap Will Never Catch You Again
- Lecture 4 :
- Housekeeping Note: Sometimes You should Turn OFF Your Listening Skills
-
Section 2 : Focusing On the True Challenge of Listening Carefully
- Lecture 1 :
- Setting Just One Agenda Item: Listening
- Lecture 2 :
- Assignment: Testing Communication To Make Sure It Works
- Lecture 3 :
- It Is Incredibly Easy to See How Well You Are Listening – Test
- Lecture 4 :
- It's Even Easier to Listen When You Do This...
- Lecture 5 :
- Technology Will Eat Your Brain Unless You Do This
-
Section 3 : The Body Language of Listening
- Lecture 1 :
- Using Your Most Effective Body Language Tool
- Lecture 2 :
- The Best Listening Body Language From the Neck Down
- Lecture 3 :
- Reading the Speaker's Body
-
Section 4 : The Nitty Gritty of Listening Skills
- Lecture 1 :
- Connecting At the Emotional Level with Your Colleague To Hear All
- Lecture 2 :
- Mastering the Art Of NOT Interrupting
- Lecture 3 :
- Asking for Clarification Is A Great Form Of Listening
- Lecture 4 :
- Engaging In Conversation At Just the Right Time
- Lecture 5 :
- Strong Listening Creates Strong Reactions From You
- Lecture 6 :
- Honing Your Sense of Timing and Judgment to Make You a Great Listener
- Lecture 7 :
- Using The Magic of Pen and Paper Tools To Your Advantage
- Lecture 8 :
- Summarizing the Conversation Is Great for You and Your Colleague
-
Section 5 : Conclusion - Listening Skills for the Rest of Your Career
- Lecture 1 :
- The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!
- Lecture 2 :
- Conclusion - Your New Reputation As a Great Listener!
- Lecture 3 :
- Final Bonus Lecture are Future Courses and Learning Opportunities
Our learners work at
Frequently Asked Questions
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How do i access the course after purchase?
It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time. -
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Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic. -
Can i play & pause the course as per my convenience?
Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on. -
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Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want. -
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Instructor
6459 Course Views
11 Courses
Bestselling Personal Development & Habits Expert
TJ Walker has created numerous Learnfly best-selling courses in the fields of personal development, public speaking, presentation skills, media training and communication skills.
Walker is the founder of Media Training Worldwide and has been conducting public speaking training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, US Senators, Miss Universes and Members of Parliament. He has conducted presentation and media training workshops on six continents in more than two dozen countries.
His book, "Secret to Foolproof Presentations" was a USA Today # 1 Bestseller, as well as a Wall Street Journal, and Business Week Bestseller.
Walker is also the author of "Media Training AZ" and "Media Training Success."
Walker's Facebook page "TJ Walker Speak to Influence" is the #1 page for 7-day a week video tutorials on how to be a better public speaker and communicator.
In 2009, Walker set the Guinness Book of World Records for Most Talk Radio Appearances ever in a 24 hour period.
Walker has also served as a former President of the National Speakers Association, New York City.
Walker was a merit scholar at Duke University where he graduated magna cum laude.
What others say:
“TJ Walker's single-minded devotion to presentation has made him the #1 expert for executives seeking guidance on speaking to the public and media." Bob Bowdon, Anchor/Reporter, Bloomberg Television
“TJ Walker is the leading media trainer in the world." Stu Miller, Viacom News Producer
(TJ Walker's Media Training Worldwide) “The world's leading presentation and media training firm." Gregg Jarrett, Fox News Channel Anchor
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