Left Blocks Image | Learnfly Right Blocks Image | Learnfly
All in One Offer! | Access Unlimited Courses in any category starting at just $29. Offer Ends in:

Learnfly | Menu Trigger Icons Browse Library

  • Business Solutions
  • Become an Instructor
  • 0
    Shopping Cart
    Learnfly | Empty Cart Icons

    Your Cart is empty. Keep shopping to find a course!

    Browse Courses
Free
6 days left at this price!

This plan includes

  • Limitedfree coursesaccess
  • Play & PauseCourse Videos
  • VideoRecorded Lectures
  • Learn onMobile/PC/Tablet
  • Quizzes andReal Projects
  • Lifetime CourseCertificate
  • Email & ChatSupport
Get Unlimited Learning Access
$29
6 days left at this price!
30-Day Money-Back Guarantee

This plan includes

  • Access to11,000+Courses
  • Adsfree experienceCourses
  • Play & PauseCourse Videos
  • Learnfly HD IconsHD VideoRecorded Lectures
  • Learn onMobile/PC/Tablet
  • Quizzes andReal Projects
  • Lifetime CourseCertificate
  • InstructorDirect Support
  • Email & ChatSupport
  • Cancel Anytime
$29
$29
$29
  • Organization and Culture
  • Information Technology to Create , Deliver & Support
  • Understand the use and value of information and technology across the service value system
  • ITIL practices contributing to a value stream for a new service
  • ITIL practices contribute to a value stream for user support
  • Know how to co-ordinate, prioritize and structure work and activities to create, deliver and support services
  • Understand the use and value of the following across the service value system

This course provides those are professional, to support professional who already working in Information Technology service management with an understanding of how to integrate a series of steps that an organization uses to implement Solutions that provide a continuous flow of value to a customer.To IT-enabled products and services, and relevant application methods. It gives them an understanding of service production, service standard and improvement procedure.

  • ITIL 4 Foundation
  • Project Managers
  • Project Executives/ Engineers
  • ITSM ( IT Service Management) Professionals
  • IT Support and Leads
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
  • Existing ITIL professional wishing to develop their knowledge
View More...
  • Section 1 : Introduction 2 Lectures 00:11:28

    • Lecture 1 :
    • Lecture 2 :
    • ITIL History
  • Section 2 : concepts and challenges relating to the following across the service value.. 21 Lectures 01:50:57

    • Lecture 1 :
    • Organization and Culture Key Components
    • Lecture 2 :
    • Organization and Culture -Organization Structure
    • Lecture 3 :
    • Organization and Culture - Types of Organization Structure
    • Lecture 4 :
    • Organization and Culture- Servant Leadership Model
    • Lecture 5 :
    • Organization and Culture - 7 guiding principle1
    • Lecture 6 :
    • Organization and Culture - guiding principle 2
    • Lecture 7 :
    • Organization and Culture - guiding principle 3
    • Lecture 8 :
    • Organization and Culture Intro
    • Lecture 9 :
    • Organization and Culture - guiding principle 4
    • Lecture 10 :
    • Organization and Culture - guiding principle 5
    • Lecture 11 :
    • Organization and Culture - Team Culture1
    • Lecture 12 :
    • Organization and Culture - Team Culture2
    • Lecture 13 :
    • Organization and Culture - Continual Improvement Culture 1
    • Lecture 14 :
    • Organization and Culture - Continual Improvement Culture 2
    • Lecture 15 :
    • rganization and Culture - Continual Improvement Culture 3
    • Lecture 16 :
    • Organization and Culture - Collaborative Culture 1
    • Lecture 17 :
    • Organization and Culture - Collaborative Culture 2
    • Lecture 18 :
    • Organization and Culture - Customer Orientation 1
    • Lecture 19 :
    • Organization and Culture - Customer Orientation 2
    • Lecture 20 :
    • Organization and Culture - Positive Communication
    • Lecture 21 :
    • Organization and Culture - Team Culture3
  • Section 3 : Plan and manage resources in the service value system 5 Lectures 00:39:57

    • Lecture 1 :
    • Effective Team - Introduction
    • Lecture 2 :
    • Effective Team -Capability, Roles
    • Lecture 3 :
    • Effective Team - Competition and Work Force Planning
    • Lecture 4 :
    • Effective Team- Workforce Planning 2
    • Lecture 5 :
    • Effective Team-Employee Satisfaction
  • Section 4 : Use and value of information and technology across the service value system 1 Lectures 00:09:48

    • Lecture 1 :
    • Information Technology to Create, Deliver & Support
  • Section 5 : ITIL practices contributing to a value stream for a new service 5 Lectures 00:38:43

    • Lecture 1 :
    • ITIL Practice for New Service -SVS
    • Lecture 2 :
    • ITIL Practice to Contribute to a NewService - Intro
    • Lecture 3 :
    • ITIL Practice to Contribute to a NewService - Intro 1
    • Lecture 4 :
    • ITIL Practice to Contribute to a NewService -Waterfall _ Agile
    • Lecture 5 :
    • ITIL Practice to Contribute to a New Service - 6 ITIL Practices
  • Section 6 : ITIL practices contribute to a value stream for user support 6 Lectures 00:52:06

    • Lecture 1 :
    • Service Value System- Value Stream for User Support
    • Lecture 2 :
    • Value Stream for User Support -ITIL Practices
    • Lecture 3 :
    • Value Stream for User Support -ITIL Practices Service Desk
    • Lecture 4 :
    • Value Stream for User Support -ITIL Practices Incident Management
    • Lecture 5 :
    • Value Stream for User Support -ITIL Practices Problem _ Knowledge
    • Lecture 6 :
    • Value Stream for User Support -ITIL Practices SLM _ Monitoring
  • Section 7 : Coordinate,prioritize & structure work & activities to create deliver support 3 Lectures 00:20:05

    • Lecture 1 :
    • Know how to Co-ordinate,Prioritize _ Structure Work - Managing Queue
    • Lecture 2 :
    • Know how to Co-ordinate,Prioritize _ Structure Work - Managing Queue _ Workl
    • Lecture 3 :
    • Know how to Co-ordinate,Prioritize _ Structure Work - Prioritizing Work
  • Section 8 : Understand the use and value of the following across the service value system 3 Lectures 00:31:35

    • Lecture 1 :
    • Understand the Use and Value of SVS- Buy vs Build
    • Lecture 2 :
    • Understand the Use and Value of SVS-Sourcing
    • Lecture 3 :
    • Understand the Use and Value of SVS-SIAM
  • Learnfly Google Logo
  • Learnfly Facebook Logo
  • Learnfly Apple Logo
  • Learnfly EA Logo
  • Learnfly Amazon Logo
  • Learnfly IBM Logo
  • Learnfly Microsoft Logo
  • Learnfly Reddit Logo
  • Learnfly Spotify Logo
  • Learnfly Uber Logo
  • Learnfly Youtube Logo
  • Learnfly Instagram Logo
  • How do i access the course after purchase?

    It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time.
  • Are these video based online self-learning courses?

    Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic.
  • Can i play & pause the course as per my convenience?

    Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on.
  • How do i contact the instructor for any doubts or questions?

    Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want.
  • Do i need a pc to access the course or can i do it on mobile & tablet as well?

    Brilliant question? Isn't it? You can access the courses on any device like PC, Mobile, Tablet & even on a smart tv. For mobile & a tablet you can download the Learnfly android or an iOS app. If mobile app is not available in your country, you can access the course directly by visting our website, its fully mobile friendly.
  • Do i get any certificate for the courses?

    Yes. Once you complete any course on our platform along with provided assessments by the instructor, you will be eligble to get certificate of course completion.
    Learnfly LMS Sample
  • For how long can i access my course on the platform?

    You require an active subscription to access courses on our platform. If your subscription is active, you can access any course on our platform with no restrictions.
  • Is there any free trial?

    Currently, we do not offer any free trial.
  • Can i cancel anytime?

    Yes, you can cancel your subscription at any time. Your subscription will auto-renew until you cancel, but why would you want to?
User Images | Learnfly

349983 Course Views

5 Courses

Handson is one of the top online training platform with diversified program curriculum. In the crowd of training institutes, we have proved as the most popular online training provider. It is because of our strong and experienced team of experts and a library of manifold courses. We have helped thousands of professionals around the world to fulfill their career goals.
View More...
  • Unmatched Variety and Value!
    Learnfly's monthly subscription offers unlimited access to a vast range of courses. Affordable pricing, compared to competitors, makes it the ultimate choice for continuous learning.
    Jessica M.

    4.7

    JM
  • Top-Notch Quality, Affordable Rates!
    High-quality courses with certified instructors make Learnfly stand out. The affordable pricing is a game-changer for those seeking premium education.
    Alex P.

    4.5

    AP
  • Certified Excellence Every Time!
    Learnfly's courses, taught by certified instructors, ensure top-notch learning experiences. The course completion certificates add significant value to one's skill set.
    Sarah R.

    4.3

    SR
  • Round-the-Clock Support!
    Learnfly goes the extra mile with 24/7 course support. Their dedication to helping students succeed is commendable.
    Ryan K.

    4.1

    RK
  • Learn Anywhere, Anytime!
    Whether on mobile, PC, or tablet, Learnfly's platform offers flexibility. Learning on the go has never been easier.
    Emily S.

    4.7

    ES
  • Job-Ready Skills!
    Learnfly's job-oriented courses equip learners with practical skills for the workplace. An investment in career growth!
    Jake M.

    4.2

    JM
  • Budget-Friendly Brilliance!
    Learnfly's pricing is a steal for the quality and variety of courses offered. Quality education without breaking the bank.
    Olivia T.

    4.5

    OT
  • Instructor Excellence Unleashed!
    Learn from the best with Learnfly's certified instructors. The platform ensures that knowledge is imparted by industry experts.
    Daniel L.

    4.0

    DL
  • Achievement Unlocked!
    Learnfly not only offers courses but also recognizes your efforts with course completion certificates. A sense of accomplishment with every course finished.
    Maya H.

    4.6

    MH
  • Learning Revolution!
    Learnfly's platform is a revolution in education. Access to unlimited courses at affordable rates is a game-changer.
    Ethan W.

    4.7

    EW
  • cisco-ccna-r-s-200-125-the-complete-course

    Cisco CCNA R/S (200-125): The Compl...

    By : Lazaro (Laz) Diaz

    Lectures 153 Beginner 16:30:13
  • implementing-configuring-cisco-routers-part-1

    Implementing & Configuring Cisco Ro...

    By : Dariusz Lipski

    Lectures 10 Beginner 0:40:56
  • ccnp-switch-300-115-the-complete-course

    CCNP Switch (300-115): The Complete...

    By : Lazaro (Laz) Diaz

    Lectures 93 Beginner 7:58:8
  • ccnp-route-300-101

    CCNP Route (300-101)

    By : Lazaro (Laz) Diaz

    Lectures 91 Beginner 8:36:24
  • ccna-wireless-200-355-the-complete-course

    CCNA Wireless (200-355): The Comple...

    By : Lazaro (Laz) Diaz

    Lectures 41 Beginner 3:51:39
  • odoo-the-complete-master-class-beginner-to-professional

    Odoo: The complete Master Class: B...

    By : Abhilash Nelson

    Lectures 32 Beginner 3:52:14

Students learning on Learnfly works with Fortune 500 companies around the globe.

  • Learnfly | a-l-1a Icons
  • Learnfly | a-l-2a Icons
  • Learnfly | a-l-3a Icons
  • Learnfly | a-l-4a Icons
  • Learnfly | a-l-6a Icons
  • Learnfly | a-l-7a Icons
Sign Up & Start Learning
Learnfly | Sign Up Icons
Learnfly | Sign Up Icons
Learnfly | Sign Up Icons
By signing up, you agree to our Terms of Use and Privacy Policy
Reset Password
Enter your email address and we'll send you a link to reset your password.
Learnfly | Sign Up Icons